As part of our ongoing efforts to improve system stability, the e-File portal will be available daily between 11:00 a.m. and 2:00 p.m. On Friday, August 22 at 5:00 p.m., e-File will be shut down completely and will remain unavailable until Saturday, August 23 at 5:00 p.m. Following this outage, e-File will reopen for the remainder of the weekend and will then close again on Monday, August 25 at 8:00 a.m., resuming its regular maintenance schedule of 11:00 a.m. to 2:00 p.m. daily.
Parties should continue to use e-File only to submit new applications. All other documents (e.g., evidence, forms, correspondence) must be submitted by email at LATregistrar@ontario.ca (maximum 35 MB per email) or through Sensitive Content Management (SCM). If you are submitting multiple files through SCM, please combine them into a single PDF or compressed zip folder. Applications and documents will also continue to be accepted at any time by mail or courier.
We apologize for the inconvenience and thank you for your patience.
Contact the Licence Appeal Tribunal – Automobile Accident Benefits Service
Find all contact information for the Licence Appeal Tribunal – Automobile Accident Benefits Service (LAT-AABS).
For general and case related inquires, contact LAT-AABS by email at LATregistrar@ontario.ca.
If you are submitting an adjournment request form, email it to AABSscheduling@ontario.ca. For more information about requesting an adjournment, visit the Application and hearing process page.
Phone
Call and speak to our customer service officers, Monday to Friday from 8:30 a.m. to 5:00 p.m. Customer service officers can provide you with information about LAT-AABS processes but they cannot provide legal advice.
Toll free: 1-888-444-0240
Toronto area: 416-326-1356
TTY: Call the Bell Relay Service at 1-800-855-0511
Mail or courier
Mail or couriered documents should be addressed to:
Licence Appeal Tribunal
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6
If you submit by mail or courier, you will experience processing delays.
Use e-File to submit applications, forms, supporting documentation and case-related submissions.