Public accountability

Important Notice

September 16, 2024

Tribunals Ontario is observing the National Day for Truth and Reconciliation on September 30, 2024. Our offices will be closed on September 30 and proceedings will resume as scheduled on October 1. Filing deadlines for September 30 will be extended to October 1 and applicable timelines that are calculated by business day will be extended one day.

TO Public accountability

Learn about Tribunals Ontario’s commitment to public accountability and transparent, efficient operations.



Overview

The purpose of the Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009, is to ensure that adjudicative tribunals are accountable, transparent and efficient in their operations, while remaining independent in their decision-making.


Mandate and mission statement

Tribunals Ontario mandate and mission statement outlines our commitment to deliver administrative justice in a fair, independent, effective and efficient manner.


Core values

Accessibility

Publications, communications, and facilities will provide full and equitable access. Practices and procedures will be designed to promote informed and meaningful participation, and support diversity and inclusion.

Accountability

High quality services are delivered consistently and with regard to value for money, resulting in a fair and accessible experience for parties, stakeholders, staff, and adjudicators.

Integrity

Staff and adjudicators will act with honesty and with professionalism, exhibiting the highest standards of public service.

Fairness

Proceedings will be conducted impartially, and parties will have a reasonable opportunity to be heard. Decisions will be principled and based on the facts, the applicable law, and the merits of the case.

Respect

Our actions demonstrate continued respect towards the public, our colleagues, and the law.


Service standard policy

Tribunals Ontario’s Service Standards Policy outlines our commitment to service standard practices which is guided by the Memorandum of Understanding (MOU) between the Attorney General (AG) and the Executive Chair (EC).


Ethics Plan and Conflict of Interest Rules

Our Ethics Plan sets out procedures to ensuremembers are familiar with the requirements of Part IV (Ethical Conduct) and Part V (Political Activity) of the Public Service of Ontario Act, 2006 and the Conflict of Interest Rules, and members are familiar with the Code of Conduct that forms part of the Member Accountability Framework. This Ethics Plan applies to all members, both full-time and part-time appointees, of Tribunals Ontario.


Code of Conduct

Our Code of Conduct sets out the standards of conduct governing the professional and ethical responsibilities of Tribunals Ontario’s Members. This Code applies throughout their term of appointment and, where mentioned, after their term has expired. This Code addresses the principles of good conduct, collegial responsibility and personal conduct.

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