Assessment Review Board Key Performance Indicators
Adjudicates applications and appeals on property assessments, classifications, and tax matters.
Reporting period: April 1, 2024 to March 31, 2025
Assessment Review Board Key Performance Indicators
Assessment Review Board Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 24-25 Total | |||||
---|---|---|---|---|---|---|---|---|---|---|---|
2024-2025 | # | % | # | % | # | % | # | % | # | % | |
Volume of in-person, electronic and written hearing events held at the ARB in English | N/A | 109 | N/A | 136 | N/A | ||||||
In-Person Hearing Events | N/A | N/A | N/A | N/A | |||||||
Electronic Hearing Events | 100 | N/A | 125 | N/A | |||||||
Written Hearing Events | 9 | N/A | 11 | N/A | |||||||
Volume of in-person, electronic and written hearing events held at the ARB in French / Bilingual | N/A | N/A | N/A | N/A | N/A | ||||||
In-Person Hearing Events | N/A | N/A | N/A | N/A | |||||||
Electronic Hearing Events | N/A | N/A | N/A | N/A | |||||||
Written Hearing Events | N/A | N/A | N/A | N/A | |||||||
Number of eligible accommodation requests granted (in whole or in-part) by the ARB | N/A | 1 | N/A | N/A | N/A | ||||||
Percentage that the hearing event month is assigned within 90 days of a perfected appeal | 85% | 2,556 | 100% | 568 | 100% | ||||||
Decisions issued within 60 calendar days from the conclusion of a hearing | 85% | 1,841 | 98% | 1,338 | 98% | ||||||
Percentage of summary appeals resolved within 40 weeks following the commencement date for ARB | 85% | 175 | 76% | 173 | 83% | ||||||
Percentage of general appeals resolved within 135 weeks following the commencement date for ARB | 85% | 966 | 67% | 814 | 69% |
Assessment Review Board Key Performance Indicators Archive
More information can be found on the Assessment Review Board KPI archives webpage.