Animal Care Review Board Key Performance Indicators

Animal Care Review Board Key Performance Indicators


Resolves disputes and conducts hearings regarding animal welfare, including hearing appeals of orders and decisions of the Chief Animal Welfare Inspector and other animal welfare inspectors. When reviewing appeals and applications, the welfare of any animal involved is the ACRB’s main priority.

Reporting period: April 1, 2024 to March 31, 2025

Animal Care Review Board Key Performance Indicators

Animal Care Review Board
Key Performance Indicators
Target Q1 Q2 Q3 Q4 FY 24-25 Total
  2024-2025 # % # % # % # % # %
Volume of in-person, electronic and written hearing events held at the ACRB in English N/A 57 N/A 51 N/A            
In-Person Hearing Events   N/A N/A N/A N/A            
Electronic Hearing Events   55 N/A 50 N/A            
Written Hearing Events   2 N/A 1 N/A            
Volume of in-person, electronic and written hearing events held at the ACRB in French / Bilingual N/A N/A N/A N/A N/A            
In-Person Hearing Events   N/A N/A N/A N/A            
Electronic Hearing Events   N/A N/A N/A N/A            
Written Hearing Events   N/A N/A N/A N/A            
Number of eligible accommodation requests granted (in whole or in-part) by the ACRB N/A N/A N/A 1 N/A            
Percentage of hearings scheduled within five business days after the receipt of a completed appeal 95% 43 100% 40 100%            
Percentage that the ACRB proceeds to a first held hearing event within 10 business days from the application/appeal completed/perfected date 80% 37 100% 30 100%            
Decisions issued within 60 calendar days from the conclusion of a hearing 80% 9 75% 15 100%            
Percentage of cases within the three-month case lifecycle for English applications at the ACRB 80% 24 96% 36 97%            
Percentage of cases within the three-month case lifecycle for French/Bilingual applications at the ACRB 80% N/A N/A N/A N/A            
Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the ACRB N/A 31 53% 22 40%            

Animal Care Review Board Key Performance Indicators Archive

More information can be found on the Animal Care Review Board KPI archives webpage.

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