November 9, 2021

ARB: Operational Update
Appeal Payment Options – Update


We are writing to provide an update on changes to the appeal payment process.

On January 29, 2021 and June 18, 2021, the Assessment Review Board (ARB) issued memos providing an overview of the ARB’s Digital-First Approach plan. We identified key areas to support the resolution of appeals and the filing of both tax appeals and assessment appeals, while looking ahead at some initiatives.

One of the key areas is the appeal payment options.

Effective January 1, 2022, the ARB will no longer accept payment by way of certified cheques or money orders. The use of personal cheques was discontinued earlier this year.

Going forward, all assessment appeals must be filed electronically using our secure e-filing system. This platform allows you to file one to 25 appeals at one time and allows for online payment through a secure website.

All tax appeals must be emailed to the ARB without payment information until the e-filing system is upgraded to allow the filing of municipal tax appeals. This change should take place next year.

These changes will provide efficiencies in our process, avoid payment issues, and allow appeals to be filed without delay.

If there are any questions about payment options, please contact us at ARB.Registrar@ontario.ca

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