July 5, 2021

ARB: Operational Update
Launch of Navigate Tribunals Ontario


We are delighted to announce that the Ministry of the Attorney General’s Justice Accelerated Strategy has enabled the launch of Navigate Tribunals Ontario at the Landlord and Tenant Board (LTB).

Navigate Tribunals Ontario empowers users by guiding them to information about their rights and responsibilities and the processes at the LTB. The online tool asks the user a series of questions and offers options tailored to their situation. In some cases, it helps the user determine which application to file.

The new tool makes it easy and convenient to access information about the Residential Tenancies Act and LTB processes, and its launch is part of the government’s ongoing efforts to speed up access to justice and move more services online.

Features include:

  • A series of questions guides users along pathways tailored to their situation.
  • Info-sheets and summary reports, which include next steps and links to relevant resources, can be printed, emailed or downloaded at any time.
  • A unique access code gives users the option to exit the navigation and come back later to pick up where they left off.
  • No requirement to log in or provide personal details.

We have some enhancements to Navigate Tribunals Ontario planned for later this summer – we’ll be launching new pathways with information about co-operative housing evictions, care home and mobile home tenancies. At the same time, we’ll be updating content in the tool to reflect September 1 amendments to the Residential Tenancies Act.

We will be expanding Navigate Tribunals Ontario to help users of our other tribunals as well and we look forward to sharing that news with you in the near future.

We hope you will take a moment to visit navigatetribunalsontario.ca.

Leave a comment

Your email address will not be published. Required fields are marked *

Go to Top
Print page