Effective July 2021, the Assessment Review Board (ARB) will be using Zoom’s videoconference platform to conduct external proceedings and engage with stakeholders.
As you know, over the last year we have moved to a digital-first approach to enhance access to justice and to modernize our services and meet the needs and expectations of our users. In response to feedback from across all our stakeholder groups for a more user-friendly platform, we have decided to transition to Zoom as our video conferencing platform. We are confident that the tools and functionality in Zoom will create a better experience for those who access our services.
To help adjust to the new platform, we have developed a Zoom how-to guide to assist parties for their proceeding.
Rest assured that the transition to Zoom will be done thoughtfully and in a phased manner to ensure it is smooth and coordinated.
This change is part of our continuing efforts to improve operations and enhance the quality of dispute resolution for the thousands of people across the province who access our services.
If you have any questions, please contact us at ARB.Registrar@ontario.ca.